Refund Policy
1. Subscription Payments
All RiderQ subscriptions are billed in advance and are non-refundable. By subscribing, you agree to automatic renewal unless you cancel before the next billing cycle.
2. QR Sticker Shipments
Each new subscription includes a shipment of three (3) QR stickers. Once shipped, these items are non-refundable.
We will replace stickers that are:
- Damaged in transit
- Incorrect or incomplete due to a shipping error on our part
Please report such issues within 7 days of delivery to be eligible for a replacement.
3. Canceling Your Subscription
You may cancel your subscription at any time via your RiderQ account dashboard. Your subscription will remain active until the end of the billing period. No prorated refunds are given for unused time.
4. Contact Us
If you have questions or need to request a replacement, please contact our support team at:
📧 support@riderq.com